Our patients have certain rights for which we are all responsible. They have the right to:
- Quality, respectful care
- Privacy
- Informed consent
- Accept or refuse care
- Voice complaints
- Make decisions about their own care
- Make decisions about advance directives
- Management of pain
- Be free from restraint
The Einstein Healthcare Network has an ethics policy that:
- Facilitates options for care
- Facilitates patient and professional decision-making
- Provides direction when there is:
- no informed consent
- no knowledge of patient preference
- patient unable to make decisions
- no surrogate decision-maker
Patient Advocates
- Respond to individual patient concerns and complaints
- Deal with:
- Patient Rights and Responsibilities
- Patient privacy
- Ethics; end of life issues
- Offer notary services
- Maintain a Patient Hotline